Privacy Policy

Your privacy is important, especially as you try something new. This policy explains how we gather, use, and safeguard your personal information, so you can focus on learning macrame with peace of mind.

Information we collect

You may wonder what information we collect and why. Here’s how we handle data when you visit our macrame site:

  • Personal details like your name and email are collected only if you choose to submit a question, subscribe to updates, or contact us directly.
  • Technical information such as your browser type, device, and visit duration helps us optimize our site for all users, but this data is anonymized.
  • Cookies and similar technologies may be used to remember your preferences and enhance your visit. You can adjust cookie settings in your browser at any time.
  • We do not knowingly collect information from children under 13. If you believe a child has shared data with us, please reach out so we can remove it promptly.

How we use your information

Wondering what happens after you share your information? We use your details only to improve your experience and support your craft journey.

  • To respond to your questions, provide support, and deliver the resources you request.
  • To personalize your macrame journey—saving preferences, showing relevant patterns, or remembering your progress.
  • To analyze how visitors use the site, so we can improve our beginner resources and fix issues quickly.
  • To communicate important updates about policies, features, or major changes that affect your experience.

Legal basis for processing

You might ask, 'On what grounds do you process my data?' We process personal data based on legal requirements, necessity to deliver our service, or with your consent.

We rely on consent, legitimate interest, or contractual necessity under Canadian privacy laws (and, where applicable, international standards like GDPR). You can withdraw your consent at any time, and we’ll respect your preferences as soon as possible.

How we share information

Do we share your data? Only when necessary and never for profit. We work with trusted partners to maintain our site and improve your experience.

  • Some personal information may be processed by service providers, like hosting or analytics companies, strictly for site operation and improvement.
  • We require all partners to handle your data in line with strict confidentiality standards and applicable laws.
  • We will only disclose your data outside these partners if required by law, such as for legal proceedings or to protect site security.

Data security commitment

We use technical and organizational safeguards to protect your information against loss, misuse, or unauthorized access. These measures include secure server technology, regular audits, and strict access controls. While no system is impenetrable, we are committed to ongoing improvement in line with best practices.

Your privacy rights

You have choices when it comes to your information. Here’s how you can exercise your rights under this policy.

  • You have the right to access any personal information we hold about you and to request a copy.
  • You may ask us to correct, update, or delete your data if it is inaccurate or incomplete.
  • You can object to certain types of processing, such as receiving marketing emails or participating in analytics.
  • You may request that we restrict how we use your data in certain circumstances, like during a dispute or correction process.

Cookies and tracking

Cookies help us remember your preferences and make the site smoother for beginners. To learn more, please see our dedicated Cookie Policy page.

View Cookie Policy View Cookie Policy

Contact us

If you have questions about your privacy or our practices, we encourage you to contact us for clarification. We believe every inquiry deserves a thoughtful, transparent response.

Support email: content@tunemariva.sbs

Support phone: +1-%97-418-5992

Mailing address: 442 Saint-Gabriel Street, Suite 100, Montreal, QC H2Y 2Z9 Canada

Policy changes

If we make significant updates to this Privacy Policy, we will post changes here and adjust the last updated date. Your continued use of our site means you accept the latest version, so please check back for new details.